‍Effective Date: 13th January 2025
‍Last Updated: 13th January 2025

1. Introduction
Welcome to Sotaria Productions. These Terms of Service (“Terms”) govern your use of our website and services. By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please refrain from using our website or services.
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Company Name: Sotaria Productions
‍Address: 22/24 Church Street, Lancaster, LA1 1NP, United Kingdom
‍Contact Email: enquiries@sotaria.co.uk
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2. Services
Sotaria Productions provides video production services, specialising in health & safety induction videos. The scope of our services will be defined in written agreements or contracts with each client.

3. Use of Website
• You must use our website lawfully and not for any fraudulent or malicious purposes.
• Any materials or content on our website, including text, images, and videos, are the property of Sotaria Productions and may not be copied, distributed, or used without our prior written consent.

4. Orders and Contracts
• All orders or engagements are subject to written confirmation via a signed contract or agreement.
• A project timeline and deliverables will be outlined in the contract.
• Payment terms, including deposits and final payments, will also be specified in the contract.

5. Payments and Fees
• Fees for services will be detailed in your contract.
• Payments must be made as per the agreed schedule. Late payments may incur additional charges.
• We reserve the right to suspend services or withhold deliverables in the event of non-payment.

6. Intellectual Property
• Sotaria Productions retains the intellectual property rights to all video and media content produced until payment is received in full.
• Upon full payment, intellectual property rights may be transferred to you as outlined in your contract.
• You are granted a license to use the content only for the purposes agreed upon in the contract.

7. Limitation of Liability
• Sotaria Productions will not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.
• Our total liability to you for any claim shall not exceed the total fees paid for the project.
• We are not responsible for delays or non-performance caused by factors beyond our control, such as technical failures or force majeure events.

8. Cancellations and Refunds
• If the client cancels the project after work has begun, 50% of the project fee will be forfeited.
• Any additional charges incurred as part of the production prior to cancellation must be paid by the client.
• Refunds for any payments made will be processed in accordance with this policy.
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9. Privacy
Your personal data will be processed in accordance with our Privacy Policy, which is available to view on this webpage above.

10. Changes to These Terms
We may update these Terms periodically. Changes will be posted on our website, and your continued use of our services indicates acceptance of the updated Terms.

11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.

12. Contact Us
If you have any questions about these Terms, please contact us at:
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‍Address: 22/24 Church Street, Lancaster, LA1 1NP, United Kingdom
‍Email: enquiries@sotaria.co.uk
Sotaria Productions (“we,” “us,” “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, and store your data in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.
Address: 22/24 Church Street, Lancaster, LA1 1NP, United KingdomContact Email: enquiries@sotaria.co.uk
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What Data We Collect
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We may collect the following personal data:
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• Identity and Contact Information: Such as your name, email address, phone number, and company details.• Transactional Information: For processing payments or fulfilling contracts.• Media Content: Images or videos provided for production purposes.
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Why We Collect Your Data
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We process your data for:
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1. Contractual Obligations: To provide services or respond to your enquiries.2. Legal Obligations: To comply with applicable laws and regulations.3. Legitimate Interests: For operational purposes, such as managing our business effectively.
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How We Store and Protect Your Data
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We take appropriate measures to protect your personal data from loss, misuse, or unauthorised access. Data is stored securely, and access is restricted to authorised personnel only.
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Your Rights
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You have the following rights under the UK GDPR:
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• Access: Request a copy of your personal data.• Correction: Request correction of any inaccurate or incomplete data.• Erasure: Request deletion of your personal data where applicable.• Objection: Object to certain types of data processing.
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To exercise your rights, please contact us at enquiries@sotaria.co.uk. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.
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Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
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Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or our practices. Updates will be posted on our website.
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Contact Information
If you have any questions or concerns about this Privacy Policy, you can contact us at:
‍Address: 22/24 Church Street, Lancaster, LA1 1NP, United Kingdom Email: enquiries@sotaria.co.uk
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